Room basics: check‑in, check‑out, Wi‑Fi, amenities and accessibility
Standard check-in at The Ritz-Carlton Orlando, Grande Lakes is 4:00 PM and standard check-out is 11:00 AM. In-room Wi‑Fi is available across Rooms & Suites; Marriott Bonvoy members who book direct normally receive complimentary in‑room internet while other reservations may incur a daily fee.
In this guide
Check‑in and check‑out
Standard check-in time is 4:00 PM and standard check-out time is 11:00 AM. The hotel offers express check-out for guests who want to depart quickly.
The main guest checking in must be at least 18 years old. A credit card used at check-in should match the primary name on the reservation; special requests (room location, extra bedding) are handled on arrival and are subject to availability.
- Check-in: 4:00 PM
- Check-out: 11:00 AM
- Minimum age to check in: 18 (reported)
| Service | Policy / Time |
|---|---|
| Standard check-in | 4:00 PM |
| Standard check-out | 11:00 AM |
| Express check-out | Available |
In‑room Wi‑Fi and tech
In-room Wi‑Fi is available throughout Rooms & Suites. Guests who book directly with Marriott/ Ritz-Carlton (and Marriott Bonvoy members) typically receive complimentary in‑room internet; other reservation types may be charged a daily fee.
Guest rooms include a 65-inch HD LCD smart TV and in-room bottled water; many renovated rooms include private balconies. If you need higher bandwidth for work, confirm speeds and any premium access options with the front desk on arrival.
- Standard amenities: 65-inch HD smart TV, complimentary bottled water in-room
- Wi‑Fi: complimentary for eligible direct bookings / fee possible for other reservations
- If you need guaranteed bandwidth, request details at check-in
| Booking type | Wi‑Fi |
|---|---|
| Direct booking (Marriott/Ritz-Carlton) | Complimentary in‑room internet (reported) |
| Other reservations | Daily fee may apply |
Room types and in‑room amenities
The property offers a broad selection of Rooms & Suites (582 total rooms across the resort). Room names include Room, Pool View; Room, Lake View; Club Room; Executive Suite, 1 Bedroom; Presidential Suite; Royal Suite; and multiple sofa bed and mobility/hearing-accessible variants — see the resort’s room list for the full options.
In-room features cited in the dossier include a 65-inch HD LCD smart TV, complimentary bottled water, an iPod docking station, and many rooms with private balconies. Suites show separate living/dining areas and larger footprints (examples: Executive Suite, 1 Bedroom, Pool View; Presidential Suite, Pool View).
- Select room names (examples): Room, Pool View; Club Room, Lake View; Executive Suite, 1 Bedroom; Presidential Suite, Pool View; Royal Suite
- Common in-room features: large smart TV, bottled water, iPod dock; many rooms have private balconies
- Suites: separate living/dining areas (sizes and bed configurations vary by type)
| Room name (sample) | Noted feature |
|---|---|
| Room, Pool View | Pool-facing; choices of King or 2 Queens (listed) |
| Club Room, Lake View | Club-level accommodation; King or 2 Queens (listed) |
| Executive Suite, 1 Bedroom, Pool View | About 960 sq. ft.; living area and suite layout (listed) |
Accessibility and mobility features
The Ritz-Carlton Orlando, Grande Lakes is a wheelchair-accessible property and provides accessible facilities including a wheelchair‑accessible registration desk and accessible paths to elevators and public areas. The resort lists accessible Rooms & Suites (examples include Room, Pool View (Mobility/Hearing Access, Roll-In Shwr) and Executive Suite, 1 Bedroom (Mobility/, Tub)).
If you require specific accessibility features (roll-in shower, grab bars, visual alarms, lowered counters), request the exact room type and accessibility features when booking and reconfirm with the hotel before arrival — requests are subject to availability.
- Accessible room examples named in the room list: Room, Pool View (Mobility/Hearing Access, Roll-In Shwr); Executive Suite, 1 Bedroom (Mobility/, Tub)
- Accessible public features: registration desk, restaurant access, spa access (spa facility rules still apply)
- For specific medical or mobility needs, confirm room details and availability directly with the property
| Accessible element | What the dossier reports |
|---|---|
| Accessible rooms | Named mobility/hearing-access room types available |
| Public areas | Accessible registration desk and accessible paths to elevators and restaurants |
| Special requests | Subject to availability; confirm at booking/check-in |
Parking, resort fees and extras
Parking on site is valet‑only. The official site lists a daily valet fee (one reported figure is $58.00 per day); confirm the current rate directly with the hotel at check-in since third‑party sources vary.
A mandatory daily resort fee applies; amounts vary by source and are charged at the hotel. The resort fee reportedly covers services such as shuttle service to area attractions and a fitness class per room per day in some listings — confirm what’s included at booking or check-in.
- Valet-only parking (reported daily fee listed on the site)
- Mandatory daily resort fee — amount varies by source; check current rate on arrival
- Airport and theme-park transfers: shuttle/transfer services are available for a surcharge or may be included in the resort fee for reservation‑based shuttles — verify when you book
| Service | Reported detail |
|---|---|
| Valet parking | Valet-only; official site lists $58.00/day (verify at hotel) |
| Resort fee | Mandatory daily fee; reported amounts vary by source (verify at booking) |
| Airport/theme-park transport | Airport shuttle available on request (surcharge); reservation-based theme-park shuttle may be part of resort-fee services |
Housekeeping, pet policy and practical notes
Housekeeping and turndown services are standard for Rooms & Suites; express check-out is available if you prefer a quick departure. For long or late departures request late check-out at booking or at the front desk (approval and fees are at the hotel's discretion).
Pets: the hotel allows one dog or cat up to 25 lbs per room with a non‑refundable pet fee of $250 per stay as reported by the official site. Non-service animals are not permitted in spa, pool, or restaurant areas; the resort provides a designated pet relief area.
- Housekeeping: regular service; express check-out available
- Pet policy (reported): 1 dog or cat up to 25 lbs per room; $250 non‑refundable pet fee (confirm current policy with hotel)
- For any special requests (cribs, rollaway beds, extra amenities) request at booking and reconfirm at check-in
| Practical item | Reported detail |
|---|---|
| Pet allowance | 1 dog or cat up to 25 lbs; $250 non‑refundable fee per stay (verify with hotel) |
| Housekeeping | Standard service; express check-out available |
| Late check-out | Subject to availability and possible fees; request in advance |
