Age, kids and family policies at The Ritz‑Carlton Orlando, Grande Lakes
The Ritz‑Carlton Orlando, Grande Lakes is a family-friendly resort that welcomes guests of all ages while maintaining adults-only areas (notably the spa pool and fitness center, which are restricted to guests 18 and older). The lead guest checking in must be at least 18 years old; a Ritz Kids program and supervised childcare/activities are available for younger guests (surcharge).
In this guide
At-a-glance: who’s allowed and where
The resort is all-ages overall and explicitly lists family facilities such as a Ritz Kids program, a playground, and supervised childcare/activities (surcharge). Select spaces are adults-only: the Spa Facility and Spa Pool and the fitness center are reserved for guests 18 and older.
Standard check-in and check-out follow the brand times: check-in is 4:00 PM and check-out is 11:00 AM. The main guest checking in must be at least 18 years old.
- Family welcome: Ritz Kids program for children ages four to twelve (surcharge).
- Adult-only areas: spa pool, spa facility, and fitness center (18+).
- Check-in age: main guest must be at least 18 years old.
- Standard times: check-in 4:00 PM; check-out 11:00 AM.
| Area | Age policy |
|---|---|
| Ritz Kids program / supervised activities | Children (program ages typically 4–12); surcharge |
| The Ritz-Carlton Spa Pool and Spa Facility | Guests 18 and older only |
| Fitness center (The Ritz-Carlton Athletic Club) | 18+; guests 16–17 may use with parent/guardian or consent form |
Kids, childcare and Ritz Kids
The resort offers a Ritz Kids program for children (listed for ages four to twelve) and notes supervised childcare/activities are available for a surcharge. A playground on site is also listed among family facilities.
Because the program and childcare involve a surcharge and scheduled activities, confirm age ranges, hours, and reservation requirements directly with the resort when planning your stay.
- Ritz Kids program: ages 4–12 (surcharge).
- Supervised childcare/activities are offered but carry an additional fee.
- Playground and family pool spaces available on property.
| Service | Notes |
|---|---|
| Ritz Kids | Ages 4–12; fee applies; reservations recommended |
| Supervised childcare | Available for a surcharge |
| Playground | On-site (no fee info provided in sources) |
Pools and adults-only spaces
The resort has three outdoor pools: a family-friendly heated resort pool (Solaire Pool), a kids/wading pool, and the Spa Pool (an adults-only heated lap pool for guests 18+). Pool hours for the main resort pool are listed as daily 8:00 AM–10:00 PM; the spa pool follows spa hours.
Private cabanas and daybeds are available for reservation for a fee, and guests also have connected access to JW Marriott Grande Lakes amenities (lazy river and water slides) subject to that property’s hours and access rules.
- Main resort pool (Solaire Pool): family-friendly, heated; hours listed 8:00 AM–10:00 PM.
- Kids/wading pool: shallow play area (one source lists max depth 3 ft for kid’s pool).
- Spa Pool (adults-only): follows spa hours and is restricted to guests 18+.
- Private cabanas/daybeds: reservable for a fee.
- Shared access: adjacent JW Marriott waterpark features a lazy river and slides (operating hours published by that property).
| Pool | Who may use | Hours (source) |
|---|---|---|
| Solaire/Main resort pool | All guests (family-friendly) | Daily 8:00 AM–10:00 PM |
| Kids Pool (wading) | Children and families | Hours not specified in dossier |
| Spa Pool (lap pool) | Guests 18 and older only | Follows spa hours (see spa section) |
Spa, fitness and teen policies
The Ritz‑Carlton Spa, Orlando, Grande Lakes is a large facility with many treatment rooms and has an 18+ policy for Spa Facility and Spa Pool use; guests under 18 are not eligible for body treatments and massages. A separate Kids & Teen Spa menu exists for ages 2–17 with limited treatment options.
The Ritz‑Carlton Athletic Club (fitness center) is open 24 hours and is complimentary for registered guests, but use is restricted to guests 18 and older; guests ages 16–17 may use the fitness center with a parent/legal guardian or an authorized consent form, while guests 15 and under are not permitted.
- Spa Facility and Spa Pool: restricted to guests 18+. Body treatments and massages not available to under-18s.
- Kids & Teen Spa menu: treatments available for ages 2–17 (examples include kids manicures/pedicures and kid massages).
- Fitness center (The Ritz‑Carlton Athletic Club): 24/7 open; 18+ policy with limited exceptions for ages 16–17.
| Facility | Age restriction / notes |
|---|---|
| Spa Facility & Spa Pool | Guests 18+; under-18s not eligible for body treatments/massages |
| Kids & Teen Spa treatments | Ages 2–17 have a separate menu (limited options) |
| Fitness center | 18+; ages 16–17 with parent/guardian or consent form |
Rooms, family sleeping arrangements and accessibility
Rooms & Suites accommodate families through specific room types that include sofa beds or additional bedding. Many room descriptions list maximum guest counts and bed configurations; several rooms note a Double Sofa Bed option and some list mobility-accessible layouts.
If you need adjoining rooms, roll-in showers, or accessibility features, request them when booking; special requests are subject to availability and the credit card used at check-in must match the primary reservation name.
- Room examples with family-friendly bedding:
- - Room, Pool View (1 King Bed or 2 Queen Beds; 4 Guests)
- - Room, with Sofa bed, Resort View (1 King Bed and 1 Double Sofa Bed)
- - Club Room, with Sofa bed (1 King Bed and 1 Double Sofa Bed)
- Accessible room notes: there are mobility/hearing accessible options (e.g., Room, Pool View (Mobility/Hearing Access, Roll-In Shwr)).
| Room name (examples) | Sleeping setup / guests |
|---|---|
| Room, Pool View | 1 King Bed or 2 Queen Beds; up to 4 Guests |
| Room, with Sofa bed, Resort View | 1 King Bed and 1 Double Sofa Bed; family option |
| Executive Suite, 1 Bedroom, Pool View | Suite with additional bed options; listed up to 5 Guests in some room types |
Practical family policies: pets, parking, fees and transport
Pets: The Ritz‑Carlton Orlando, Grande Lakes permits one dog or cat up to 25 lbs per room with a non‑refundable pet fee; non-service animals are restricted from the spa, pool, and restaurants. Aggregators list varying pet details, so confirm current policy with the hotel.
Parking and fees: on-site parking is valet-only. A mandatory daily resort fee applies (amounts vary by source), covering services such as shuttle access and fitness classes; the exact fee and which items it covers can differ so check at booking or arrival. In-room Wi‑Fi is available; direct-booked Marriott Bonvoy members typically receive complimentary in-room internet, while other reservation types may incur charges.
- Pet policy: 1 dog or cat up to 25 lbs per room; non-refundable pet fee (sources list $250 per stay).
- Parking: valet-only onsite; no self-parking option noted in sources.
- Resort fee: mandatory daily fee applies; amount varies by source—confirm at booking.
- Airport & theme park transport: shuttle/transfer options exist for a surcharge; some theme-park shuttle service is included with advance reservation under the resort fee per one source—confirm details and reservations in advance.
| Item | What sources say |
|---|---|
| Pet allowance | 1 dog or cat up to 25 lbs; non-refundable fee (confirm with hotel) |
| Parking | Valet-only; no self-parking |
| Resort fee | Mandatory daily fee; coverage and amount vary by source |
Dining and family-friendly restaurant access
The resort lists multiple on-site dining venues that are family-friendly; examples include The Lobby Lounge (afternoon tea and cocktails), Bleu Pool Bar (poolside casual fare), First Drop coffee house, Vitale Spa Café (spa café), and Fairways Pub (clubhouse fare). Knife & Spoon is the resort’s signature steak and seafood restaurant.
Restaurants welcome families in general, but the spa pool and certain areas remain adults-only. For reservations at signature venues (for example Knife & Spoon or Highball & Harvest) call the restaurant directly or use the resort’s booking channels.
- On-site venues include Knife & Spoon, Highball & Harvest, The Lobby Lounge, Bleu Pool Bar, First Drop, Vitale Spa Café, and Fairways Pub.
- The Lobby Lounge offers afternoon tea and evening cocktails (hours vary by day).
- Bleu Pool Bar serves poolside classics and frozen drinks (daytime hours).
- Reserve tables for popular restaurants; Knife & Spoon and Highball & Harvest have direct reservation numbers.
| Venue | Type / notes |
|---|---|
| Knife & Spoon | Signature steak/seafood restaurant (reservations recommended) |
| Bleu Pool Bar | Poolside casual; family-friendly daytime menu |
| Vitale, Spa Café | Healthy café located at spa; hours differ on weekends |
